Vannguard Utility Partners Inc

ref let vanngVannguard Utility Partners Inc.

January 14, 2003

Mr. Chris Stendal
KorTerra
7651 Anagram Drive
Eden Prairie, MN 55344

Dear Chris,

I would like to inform you, as well as your team, of the pleasure we at Vannguard Utility Partners, Inc. have had in partnering our underground damage prevention efforts with KorTerra.

Since we opened our doors in March of 2000 and especially since expanding our company into multiple states later that same year, the KorTerra team has been invaluable to us.  Being in the utility service industry for over 20 years, I have seen about every ticket management program there is, and I strongly feel that your company has built the “Rolls Royce” of the industry.

But as every “Rolls Royce” needs servicing on occasion, this is where your wonderful team really excels.  The commitment to quality and customer service at KorTerra is second to none.  Vannguard was formed and is committed to those ideals and is greatly appreciative that you are as well.

As Vannguard continues to grow, I am very secure in knowing that we will be expanding with KorTerra.  I continually look forward to your annual “Users Conference” and also to seeing the new improvements that your team creates.

Keep up the great work and once again, a big thanks to the entire KorTerra team.

Best Regards,
Casey Vann, CEO

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