--- title: KorTerra Blog | Damage Prevention Software | 811 Ticket Management Solutions | Paige Nygaard description: Explore damage prevention insights, customer stories, events, guides, and practical resources for improving 811 ticket management and locate operations. --- [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-logo.png?width=236&height=52&name=korterra-logo.png "Korterra")](https://korterra.com) [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-logo.png?width=236&height=52&name=korterra-logo.png "Korterra")](https://korterra.com) - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Contract Locators](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog/tag/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) [SUPPORT](https://support.korterra.com/hc/en-us) [Login](https://login.korterra.net) [Talk to Sales](https://korterra.com/contact-us) Toggle Menu Toggle Menu [Login](http://www.korterra.net/) [SUPPORT](https://support.korterra.com/hc/en-us) [Login](https://login.korterra.net) - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Contract Locators](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog/tag/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Products](https://korterra.com/products) - [Locate Management*Empower your organization to efficiently perform locate requests.*](https://korterra.com/products/locate-management) - [Risk Management*Get the right tools to protect your assets.*](https://korterra.com/products/risk-management) - [Productivity Management*Position your organization to maximize overall productivity.*](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas*Minimize risk and maximize protection of assets.*](https://korterra.com/industries/oil-and-gas) - [Contract Locators*Meet customer demand as efficiently and cost effectively as possible.*](https://korterra.com/industries/contract-locators) - [Utilities*Reduce risk and operational costs and maximize productivity.*](https://korterra.com/industries/utilities) - [Telecommunications*Boost productivity while safeguarding high-value assets.*](https://korterra.com/industries/telecommunications) - [Municipalities*Maximize your organizational efficiency and maintain your budget.*](https://korterra.com/industries/municipalities) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) [![Locate management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/locate-management-icon.png?width=25&height=25&name=locate-management-icon.png) Locate Management Manage the full locate ticket lifecycle from ticket intake through field completion and documentation.](https://korterra.com/products/locate-management) [![Risk management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/risk-management-icon.png?width=22&height=22&name=risk-management-icon.png) Risk Management Track high-risk tickets and asset proximity to reduce liability and compliance exposure.](https://korterra.com/products/risk-management) [![Productivity management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/productivity-management-icon.png?width=25&height=28&name=productivity-management-icon.png) Productivity Management Identify bottlenecks by measuring locator workload, ticket volume, and crew output.](https://korterra.com/products/productivity-management) [![Oil gas](https://korterra.com/hubfs/oil-gas.svg) Oil and Gas Minimize dig-in risk and protect pipeline assets.](https://korterra.com/industries/oil-and-gas) [![Contract locators](https://korterra.com/hubfs/contract-locators.svg) Contract Locators Meet customer demand as efficiently and cost effectively as possible.](https://korterra.com/industries/contract-locators) [![Utilities](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/Utilities-icon.png?width=19&height=27&name=Utilities-icon.png) Utilities Reduce locate risk and ticket backlog while boosting crew productivity.](https://korterra.com/industries/utilities) [![Telecommunications](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/Telecommunications-icon.png?width=23&height=23&name=Telecommunications-icon.png) Telecommunications Boost crew productivity while safeguarding network infrastructure.](https://korterra.com/industries/telecommunications) [![municipalities](https://korterra.com/hubfs/municipalities.svg) Municipalities Maximize your organizational efficiency and maintain your budget.](https://korterra.com/industries/municipalities) [Let's get started](https://korterra.com/contact-us) [![News](https://korterra.com/hubfs/Korterra_Jan2026/Images/news-icon.svg) News](https://korterra.com/blog/tag/news) [![event](https://korterra.com/hubfs/Korterra_Jan2026/Images/event-icon.svg) Events](https://korterra.com/blog/tag/events) [![blog](https://korterra.com/hubfs/Korterra_Jan2026/Images/blog-icon.svg) Blog](https://korterra.com/blog/tag/blog) [![Document](https://korterra.com/hubfs/Korterra_Jan2026/Images/document-download-icon.svg) Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) [![careers](https://korterra.com/hubfs/Korterra_Jan2026/Images/careers.svg) Careers Seeking self-motivated individuals who are interested in opportunities](https://korterra.com/about/careers) # Resources # Sharing industry insights with the common goal of reaching zero damages together ![Industry insights with the common goal](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/banner-image.png?width=626&height=433&name=banner-image.png) ### Categories - [Blog](https://korterra.com/blog/tag/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Case Studies](https://korterra.com/blog/tag/case-studies) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) ### connect with us - - - - #### [Common Ground Alliance Conference & Expo 2027](https://korterra.com/blog/common-ground-alliance-conference-expo) ![](https://korterra.com/hs-fs/hubfs/CGA%20Summer%20Committee%20Summit.png?width=825&height=408&name=CGA%20Summer%20Committee%20Summit.png) When: April 12-15, 2027 Where: Tampa Bay, FL KorTerra is excited to be attending the annual CGA Conference and Expo! Stop by our booth to see what’s new at KorTerra, from innovative solutions to the latest updates in damage prevention technology.... [Read More](https://korterra.com/blog/common-ground-alliance-conference-expo) #### [More Tickets, Same Team: How Woodstock, Ontario Doubled Its Daily Locate Output](https://korterra.com/blog/korterra-blog-more-tickets-same-team-how-woodstock-ontario-doubled-its-daily-locate-output-korterra-blog) ![Woodstock, Ontario ](https://korterra.com/hs-fs/hubfs/Gillette%2c%20WY.png?width=5000&height=2813&name=Gillette%2c%20WY.png) The City of Woodstock, Ontario, processes roughly 13,000 One Call tickets a year with a team of eight, including one full-time locator, and that... [Read More](https://korterra.com/blog/korterra-blog-more-tickets-same-team-how-woodstock-ontario-doubled-its-daily-locate-output-korterra-blog) #### [KorTerra Names Neal Lefebvre Chief Product Officer](https://korterra.com/blog/korterra-blog-korterra-names-neal-lefebvre-chief-product-officer-korterra-blog) ![](https://korterra.com/hs-fs/hubfs/KorTerra%20Press%20Release-3.png?width=5000&height=2813&name=KorTerra%20Press%20Release-3.png) KorTerra, the leading software platform for ticket management and damage prevention, has named Neal Lefebvre as Chief Product Officer. In this role,... [Read More](https://korterra.com/blog/korterra-blog-korterra-names-neal-lefebvre-chief-product-officer-korterra-blog) #### [KorTerra Marks National Safe Digging Month with a Call to Action: Awareness Isn't Enough](https://korterra.com/blog/korterra-blog-korterra-marks-national-safe-digging-month-with-a-call-to-action-awareness-isnt-enough-korterra-blog) ![](https://korterra.com/hs-fs/hubfs/News%20Release%20Featured%20Image%20(2000%20x%201125%20px)-1.png?width=6250&height=3516&name=News%20Release%20Featured%20Image%20(2000%20x%201125%20px)-1.png) FOR IMMEDIATE RELEASE April 9, 2026 The 30-year damage prevention software veteran urges the industry to close the gap between knowing the rules and... [Read More](https://korterra.com/blog/korterra-blog-korterra-marks-national-safe-digging-month-with-a-call-to-action-awareness-isnt-enough-korterra-blog) #### [Bringing Stability to a Complex Industry: Continuous Innovation in the KorTerra Field App](https://korterra.com/blog/bringing-stability-to-a-complex-industry-continuous-innovation-in-the-korterra-field-app) ![](https://korterra.com/hs-fs/hubfs/Bringing-Stability-to-a-Complex-Industry-scaled.png?width=2560&height=1440&name=Bringing-Stability-to-a-Complex-Industry-scaled.png) For locators in the field, small frustrations add up fast. When ticket details are hard to read, screens require two hands, or workflows don’t match... [Read More](https://korterra.com/blog/bringing-stability-to-a-complex-industry-continuous-innovation-in-the-korterra-field-app) #### [The Rise of Mobile-First Field Operations in Damage Prevention: What the Field Taught us About Modernizing the Industry](https://korterra.com/blog/the-rise-of-mobile-first-field-operations-in-damage-prevention) ![](https://korterra.com/hs-fs/hubfs/THE-RISE-OF-MOBILE-FIRST-FIELD-OPERATIONS-IN-DAMAGE-PREVENTION-scaled.png?width=2560&height=1440&name=THE-RISE-OF-MOBILE-FIRST-FIELD-OPERATIONS-IN-DAMAGE-PREVENTION-scaled.png) Mobile-first field operations means designing damage prevention workflows around the way locators and field crews actually work on-site, not around... [Read More](https://korterra.com/blog/the-rise-of-mobile-first-field-operations-in-damage-prevention) #### [Damage Prevention’s 3-Point Shot: How Dig Site Scope Transforms the Way Locate Work is Measured](https://korterra.com/blog/damage-preventions-3-point-shot-how-dig-site-scope-transforms-the-way-locate-work-is-measured) ![](https://korterra.com/hs-fs/hubfs/Imported_Blog_Media/Damage-Preventions-3-Point-Shot-2.png?width=1600&height=900&name=Damage-Preventions-3-Point-Shot-2.png) In nearly every industry, better data is changing how teams win. As analytics mature, organizations gain clearer insight into what actually drives... [Read More](https://korterra.com/blog/damage-preventions-3-point-shot-how-dig-site-scope-transforms-the-way-locate-work-is-measured) #### [The True Cost of Network Damage: Hidden Expenses Telecoms Can No Longer Ignore](https://korterra.com/blog/the-true-cost-of-network-damage-hidden-expenses-telecoms-can-no-longer-ignore) ![](https://korterra.com/hs-fs/hubfs/Imported_Blog_Media/Hidden-Expenses-Telecoms-Can-No-Longer-Ignore-scaled.jpg?width=2560&height=1440&name=Hidden-Expenses-Telecoms-Can-No-Longer-Ignore-scaled.jpg) Every six minutes, an underground utility line is damaged somewhere in the U.S. For telecom providers, those incidents interrupt service and ripple... [Read More](https://korterra.com/blog/the-true-cost-of-network-damage-hidden-expenses-telecoms-can-no-longer-ignore) #### [Stop Counting 811 Tickets. Start Measuring Scope.](https://korterra.com/blog/stop-counting-811-tickets-start-measuring-scope) ![](https://korterra.com/hs-fs/hubfs/Dig-Site-Scope-Blog-1.jpg?width=2000&height=1125&name=Dig-Site-Scope-Blog-1.jpg) For years, damage prevention has measured safety and performance per ticket. On the surface, that makes sense. 811 tickets are the common denominator... [Read More](https://korterra.com/blog/stop-counting-811-tickets-start-measuring-scope) #### [Protecting Assets, Empowering Teams: How Iron Horse Midstream Transformed Locate Management with KorTerra](https://korterra.com/blog/protecting-assets-empowering-teams-how-iron-horse-midstream-transformed-locate-management-with-korterra) ![](https://korterra.com/hs-fs/hubfs/IHM-scaled.png?width=2560&height=1440&name=IHM-scaled.png) Iron Horse Midstream located in Dallas, Texas provides oil and gas producers with critical processes including natural gas transmission and... [Read More](https://korterra.com/blog/protecting-assets-empowering-teams-how-iron-horse-midstream-transformed-locate-management-with-korterra) [1](https://korterra.com/blog/author/paige-nygaard/page/1) [2](https://korterra.com/blog/author/paige-nygaard/page/2) [3](https://korterra.com/blog/author/paige-nygaard/page/3) [4](https://korterra.com/blog/author/paige-nygaard/page/4) [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-footer-logo.png?width=217&height=48&name=korterra-footer-logo.png "Korterra")](https://korterra.com) | [952.368.1911](tel:9523681911) [Email](mailto:info@korterra.com) | | --- | | 1851 Lake Drive West Chanhassen, MN 55317 | Protecting communities and critical infrastructure with innovative solutions that ensure safe excavation and asset preservation. Connect with KorTerra: Connect with KorTerra: - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) [Facebook](https://www.facebook.com/KorTerraInc)[X](https://twitter.com/korterra_inc)[Linkedin](https://www.linkedin.com/company/korterra-inc)[YouTube](https://www.youtube.com/user/KorTerraInc) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Utilities](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) [Contact Sales](https://korterra.com/contact-us) [Contact Support](https://support.korterra.com/hc/en-us) © Copyright 2026 KorTerra, Inc. 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