--- title: KorTerra Blog | Damage Prevention Software | 811 Ticket Management Solutions | Case Studies description: Case Studies | Explore damage prevention insights, customer stories, events, guides, and practical resources for improving 811 ticket management and locate operations. --- [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-logo.png?width=236&height=52&name=korterra-logo.png "Korterra")](https://korterra.com) [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-logo.png?width=236&height=52&name=korterra-logo.png "Korterra")](https://korterra.com) - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Contract Locators](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog/tag/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) [SUPPORT](https://support.korterra.com/hc/en-us) [Login](http://www.korterra.net) [Talk to Sales](https://korterra.com/contact-us) Toggle Menu Toggle Menu [Login](http://www.korterra.net/) [SUPPORT](https://support.korterra.com/hc/en-us) [Login](http://www.korterra.net) - [Products](https://korterra.com/products) - [Locate Management](https://korterra.com/products/locate-management) - [Risk Management](https://korterra.com/products/risk-management) - [Productivity Management](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas](https://korterra.com/industries/oil-and-gas) - [Contract Locators](https://korterra.com/industries/contract-locators) - [Contract Locators](https://korterra.com/industries/utilities) - [Telecommunications](https://korterra.com/industries/telecommunications) - [Municipalities](https://korterra.com/industries/municipalities) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog/tag/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Products](https://korterra.com/products) - [Locate Management*Empower your organization to efficiently perform locate requests.*](https://korterra.com/products/locate-management) - [Risk Management*Get the right tools to protect your assets.*](https://korterra.com/products/risk-management) - [Productivity Management*Position your organization to maximize overall productivity.*](https://korterra.com/products/productivity-management) - [Industries](https://korterra.com/industries) - [Oil and Gas*Minimize risk and maximize protection of assets.*](https://korterra.com/industries/oil-and-gas) - [Contract Locators*Meet customer demand as efficiently and cost effectively as possible.*](https://korterra.com/industries/contract-locators) - [Utilities*Reduce risk and operational costs and maximize productivity.*](https://korterra.com/industries/utilities) - [Telecommunications*Boost productivity while safeguarding high-value assets.*](https://korterra.com/industries/telecommunications) - [Municipalities*Maximize your organizational efficiency and maintain your budget.*](https://korterra.com/industries/municipalities) - [About](https://korterra.com/about) - [Careers](https://korterra.com/about/careers) - [Resources](https://korterra.com/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Blog](https://korterra.com/blog) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) [![Locate management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/locate-management-icon.png?width=25&height=25&name=locate-management-icon.png) Locate Management Manage the full locate ticket lifecycle from ticket intake through field completion and documentation.](https://korterra.com/products/locate-management) [![Risk management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/risk-management-icon.png?width=22&height=22&name=risk-management-icon.png) Risk Management Track high-risk tickets and asset proximity to reduce liability and compliance exposure.](https://korterra.com/products/risk-management) [![Productivity management](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/productivity-management-icon.png?width=25&height=28&name=productivity-management-icon.png) Productivity Management Identify bottlenecks by measuring locator workload, ticket volume, and crew output.](https://korterra.com/products/productivity-management) [![Oil gas](https://korterra.com/hubfs/oil-gas.svg) Oil and Gas Minimize dig-in risk and protect pipeline assets.](https://korterra.com/industries/oil-and-gas) [![Contract locators](https://korterra.com/hubfs/contract-locators.svg) Contract Locators Meet customer demand as efficiently and cost effectively as possible.](https://korterra.com/industries/contract-locators) [![Utilities](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/Utilities-icon.png?width=19&height=27&name=Utilities-icon.png) Utilities Reduce locate risk and ticket backlog while boosting crew productivity.](https://korterra.com/industries/utilities) [![Telecommunications](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/Telecommunications-icon.png?width=23&height=23&name=Telecommunications-icon.png) Telecommunications Boost crew productivity while safeguarding network infrastructure.](https://korterra.com/industries/telecommunications) [![municipalities](https://korterra.com/hubfs/municipalities.svg) Municipalities Maximize your organizational efficiency and maintain your budget.](https://korterra.com/industries/municipalities) [Let's get started](https://korterra.com/contact-us) [![News](https://korterra.com/hubfs/Korterra_Jan2026/Images/news-icon.svg) News](https://korterra.com/blog/tag/news) [![event](https://korterra.com/hubfs/Korterra_Jan2026/Images/event-icon.svg) Events](https://korterra.com/blog/tag/events) [![blog](https://korterra.com/hubfs/Korterra_Jan2026/Images/blog-icon.svg) Blog](https://korterra.com/blog/tag/blog) [![Document](https://korterra.com/hubfs/Korterra_Jan2026/Images/document-download-icon.svg) Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) [![careers](https://korterra.com/hubfs/Korterra_Jan2026/Images/careers.svg) Careers Seeking self-motivated individuals who are interested in opportunities](https://korterra.com/about/careers) # Resources # Sharing industry insights with the common goal of reaching zero damages together ![Industry insights with the common goal](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/banner-image.png?width=626&height=433&name=banner-image.png) ### Categories - [Blog](https://korterra.com/blog/tag/blog) - [News](https://korterra.com/blog/tag/news) - [Events](https://korterra.com/blog/tag/events) - [Case Studies](https://korterra.com/blog/tag/case-studies) - [Downloadable Resources](https://korterra.com/blog/tag/downloadable-resources) ### connect with us - - - - ### Case Studies #### [More Tickets, Same Team: How Woodstock, Ontario Doubled Its Daily Locate Output](https://korterra.com/blog/korterra-blog-more-tickets-same-team-how-woodstock-ontario-doubled-its-daily-locate-output-korterra-blog) ![Woodstock, Ontario ](https://korterra.com/hs-fs/hubfs/Gillette%2c%20WY.png?width=5000&height=2813&name=Gillette%2c%20WY.png) The City of Woodstock, Ontario, processes roughly 13,000 One Call tickets a year with a team of eight, including one full-time locator, and that... [Read More](https://korterra.com/blog/korterra-blog-more-tickets-same-team-how-woodstock-ontario-doubled-its-daily-locate-output-korterra-blog) #### [Part of the Daily Routine: How KorTerra Simplifies Everyday Operations in Gillette](https://korterra.com/blog/part-of-the-daily-routine-how-korterra-simplifies-everyday-operations-in-gillette) ![](https://korterra.com/hs-fs/hubfs/Gillette%2c%20WY.jpg?width=1600&height=900&name=Gillette%2c%20WY.jpg) For the City of Gillette, Wyoming, locate management is a coordinated effort across multiple utility departments working together to protect... [Read More](https://korterra.com/blog/part-of-the-daily-routine-how-korterra-simplifies-everyday-operations-in-gillette) #### [Protecting Assets, Empowering Teams: How Iron Horse Midstream Transformed Locate Management with KorTerra](https://korterra.com/blog/protecting-assets-empowering-teams-how-iron-horse-midstream-transformed-locate-management-with-korterra) ![](https://korterra.com/hs-fs/hubfs/IHM-scaled.png?width=2560&height=1440&name=IHM-scaled.png) Iron Horse Midstream located in Dallas, Texas provides oil and gas producers with critical processes including natural gas transmission and... [Read More](https://korterra.com/blog/protecting-assets-empowering-teams-how-iron-horse-midstream-transformed-locate-management-with-korterra) #### [Powering Smarter Damage Prevention: How BHE GT&S Centralized their Damage Prevention](https://korterra.com/blog/powering-smarter-damage-prevention-how-bhe-gts-centralized-their-damage-prevention-with-korterra) ![](https://korterra.com/hs-fs/hubfs/Imported_Blog_Media/BHE-GTS-2.jpg?width=1600&height=900&name=BHE-GTS-2.jpg) BHE GT&S is responsible for thousands of miles of high-pressure natural gas pipelines and massive underground infrastructure across multiple states,... [Read More](https://korterra.com/blog/powering-smarter-damage-prevention-how-bhe-gts-centralized-their-damage-prevention-with-korterra) #### [Behind the Growth: How Metronet Streamlined Locate and Productivity Management](https://korterra.com/blog/behind-the-growth-how-metronet-streamlined-locate-and-productivity-management) ![](https://korterra.com/hs-fs/hubfs/Municipalities-Blog.jpg?width=1600&height=900&name=Municipalities-Blog.jpg) For a fast-growing internet service provider, delivering the best quality service goes beyond infrastructure; it demands operational precision. With... [Read More](https://korterra.com/blog/behind-the-growth-how-metronet-streamlined-locate-and-productivity-management) #### [From Manual to Mastery: How Kingbrook Rural Water Streamlined Locate Management](https://korterra.com/blog/from-manual-to-mastery-how-kingbrook-rural-water-streamlined-locate-management) ![](https://korterra.com/hs-fs/hubfs/Municipalities-Blog-8.jpg?width=1600&height=900&name=Municipalities-Blog-8.jpg) When your water system spans nearly 3,000 miles of pipeline and serves over 5,300 customers, you don’t have the time for inefficiency. For Kingbrook... [Read More](https://korterra.com/blog/from-manual-to-mastery-how-kingbrook-rural-water-streamlined-locate-management) #### [Zeroing In on Safety: How West Texas Gas is Raising the Bar](https://korterra.com/blog/zeroing-in-on-safety-how-west-texas-gas-is-raising-the-bar) ![](https://korterra.com/hs-fs/hubfs/Imported_Blog_Media/Municipalities-Blog-7.jpg?width=1600&height=900&name=Municipalities-Blog-7.jpg) Beneath the rural landscapes and infrastructure of New Mexico, Oklahoma, and Texas, natural gas pipelines span hundreds of miles. West Texas Gas... [Read More](https://korterra.com/blog/zeroing-in-on-safety-how-west-texas-gas-is-raising-the-bar) #### [Transforming Locate Operations: How the City of La Crosse Boosted Efficiency with KorTerra](https://korterra.com/blog/transforming-locate-operations-how-the-city-of-la-crosse-boosted-efficiency-with-korterra) ![](https://korterra.com/hs-fs/hubfs/Municipalities-Blog-1.jpg?width=1600&height=900&name=Municipalities-Blog-1.jpg) The Challenge: Outdated Systems Leading to Inefficiencies Managing water, sewer, and stormwater systems for over 51,000 residents is no small task,... [Read More](https://korterra.com/blog/transforming-locate-operations-how-the-city-of-la-crosse-boosted-efficiency-with-korterra) [![Korterra](https://korterra.com/hs-fs/hubfs/Korterra_Jan2026/Images/korterra-footer-logo.png?width=217&height=48&name=korterra-footer-logo.png "Korterra")](https://korterra.com) | [952.368.1911](tel:9523681911) [Email](mailto:info@korterra.com) | | --- | | 1851 Lake Drive West Chanhassen, MN 55317 | Protecting communities and critical infrastructure with innovative solutions that ensure safe excavation and asset preservation. 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