Comprehensive one call ticket management

Empower your workforce to manage your one call tickets efficiently and safely in a way that maximizes productivity and profitability.

Comprehensive one call ticket management

Enhanced data &
reporting dashboards

Unlock endless possibilities with real-time insights and data driven decision making.

Enhanced data and reporting dashboards

Field-accessible
mobile experience

View, manage, and complete tickets online and offline - even with spotty or no connection.

Field-accessible mobile experience

Powerful locate ticket management and underground asset protection

Locate Management
  • Locate ManagementReduce man hours by maximizing field staff efficiency with the KorTerra Field App
  • Locate ManagementAutomate ticket workflows by dispersing and prioritizing tickets based on status, location, time of day, etc.
  • Locate ManagementMinimize liability-create documentation for work with use of photo plotting and attachments
  • Locate ManagementIncrease data and workflow insight with advanced and custom reporting

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Risk Management
  • Risk Management Proactively identify and tag high risk tickets to ensure related practices reflect the that risk
  • Risk ManagementCreate a repository of visual evidence to reduce risk and organizational liability
  • Risk Management Send positive response to excavators and one call centers to ensure timely communication prior to excavation
  • Risk Management Leverage a comprehensive workflow to support the tracking and management of all incidents

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Productivity Management
  • Productivity Management Effectively mobilize your workforce with the KorTerra Field app—even with spotty connection
  • Productivity Management Reduce large costs associated with unnecessary truck rolls by screening tickets that do not need to be located
  • Productivity Management Leverage GIS mapping data to ensure locate work is performed efficiently and accurately
  • Productivity Management Improve efficiency with automatically routed tickets based on location

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Client centricity is at our core

KorTerra’s Customer Success and Customer Experience Teams are the cornerstone of our commitment to delivering exceptional service. Comprised of dedicated professionals, our team is there to provide expert support, making your journey with KorTerra a true success.

Support Team

The same top notch customer service expectations that we have as a business are mirrored by the KorTerra teams. From the sales process to implementation, it was a fast and painless process.

– Jason Poyser, Director of Locating
MetroNet

Calling the help desk has been amazing. The team has a rapid turnaround time, and
they have a willingness to figure things out that may not have come up in the past.

– Brian Arrington, OSP Locate Supervisor
MCNC

“The implementation of KorTerra has been instrumental in streamlining our ticket management processes, improving our communication and collaboration with external stakeholders, and enhancing our analytics and reporting. It has provided us with a comprehensive and user-friendly platform that has transformed the way we manage and execute our daily tasks.”

– Brandon Brashears, Director of EHS and Regulatory
Iron Horse Midstream

This is the only software we use that I would fight tooth and nail not to lose. Thanks to KorTerra, we have complete confidence that all of our tickets are being handled and handled on time. In an industry where you only have 48 hours to respond, you can’t afford any down time.

– Kristin Whitwam, Group Leader/Field Operations Support
Connexus Energy

We met with a large public utility organization and they spoke very highly of KorTerra. We had the opportunity to observe the way they utilize KorTerra and a variety of the features offered; it sold itself based on how comprehensive and user friendly it was.

– Matt Limpert, WMS Program Manager
City of Fort Wayne

KorTerra has made my job tremendously easier; I can’t imagine being in my line of work without it. I wouldn’t even want to attempt to use anything else!

– Bo Womack, Owner
Magnolia Brothers

KorTerra has eliminated unnecessary processes and middlemen by empowering our locators to take care of tickets independently, from start to finish.

– Staci Malikowski, Chief Financial Officer
Precision Locating

KorTerra Locate Management has empowered our teams to streamline operations and maximize productivity to ensure we are always operating at peak efficiency.

– Graeme Chaple, Damage Prevention Supervisor
City of Saint Paul

Our processes have changed a great deal since implementation; leveraging KorTerra and certain enhancements has resulted in a very impressive YTD team average of 80 tickets screened per hour.

– Craig Hilgenberg, Damage Prevention Supervisor
Windstream Communications

Reduce risk and increase operational excellence

Utilities

Utilities

Assisting utility providers with the management of high-profile locate requests of your organization’s most prominent assets.

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Telecommunications

Telecommunications

Delivering reliable damage prevention tools to maximize team efficiencies, stability of services, and profitability in an increasingly competitive market.

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Municipalities

Municipalities

Offering innovative, cost-effective solutions to help safeguard your community’s infrastructure now and in the future.

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Oil and Gas

Oil and Gas

Helping you protect North America’s critical infrastructure while leveraging the right tools alongside the best industry practices.

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Contract Locators

Contract Locators

Providing comprehensive, turnkey solutions and billing to maximize field locate activity as well as reduce risk to your customers’ assets. 

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